It is provided by email, by phone or through the technical support portal. Technical support requests can be made by certified partners or customers of Logmanager solution. You can find out more about the terms of guarantees, support and how to create requests for technical support in the online documentation of Logmanager, section customer support.
It serves the purpose of exchanging experiences of our partners, customers and Logmanager engineers. Forum does not serve purpose of technical support, but is a platform for sharing inspiring instructions, practical experience, tips and illustrative training on how to work with Logmanager. User forum is closed, moderated and registration is tied to Logmanager serial number (including demo boxes for partners).
The YouTube channel contains basic training for working with Logmanager and recordings of lectures and regular product updates.
There is also a Logmanager blog informing about interesting events and news in development.